Customer Satisfaction. Before you hire a contractor, ask around first to see if people have had negative or positive experiences with them. Ask for referrals, contractors will be more than happy to give them to you. Gauge customer satisfaction while keeping in mind that having only a small list of clients doesn’t mean that it’s automatically a bad thing. Be more thorough when checking the names. Choose references from different parts of the list and ask many questions like the materials the company used, how the pool was installed, and how the pool is doing today. If you’re given only old listings then you have to be wary because this could mean that the company is cherry-picking references. If you look up the company online and see some negative reviews, it’s natural for companies to receive them but check how they handle these complaints.
Trade associations provide a list of members who adhere to certain standards and protocols and a strict code of business ethics. If your contractor is affiliated with any of these then that is a good sign.
Trust your gut instinct. First impressions are important, but they can be wrong sometimes. Upon meeting your potential contractor a few red flags are getting you to hurriedly sign a contract, lack of a physical place of business, demanding a huge sum of money upfront, trying to get you to build by loaning cash through an affiliate company, or just a general lack of professionalism. If you can, take time to visit their office and see how they contact day to day business.
Don’t settle for a sub-par contractor. Your completed swimming pool has the opportunity to become the backyard oasis of your dreams and in order to make that happen, you need the best pool contractor Dallas.